Event ticket formats and delivery with TicketTool

The right ticket format depends on both the visitor and your sales and entrance workflow. TicketTool connects digital delivery, box-office sales and QR-code scanning in one system. This lets you offer several ticket formats without managing separate lists and inventories at the entrance.

For many organizers, a combination works best: digital tickets for online sales, printed tickets for the box office and one shared QR-code scanning process at the entrance.

PDF tickets delivered by email

After an online purchase, visitors can receive a PDF ticket by email. They can show it on a smartphone or print it when needed. For organizers, this format is flexible, familiar and suitable for almost every audience.

Print-at-home tickets

Print-at-home is useful for visitors who prefer bringing a physical ticket. The unique QR code or barcode remains the same whether the PDF is shown on paper or on a display.

Apple Wallet and Google Wallet

Wallet tickets give visitors quick access from their smartphone without searching for the original email. They are a convenient addition to PDF tickets, although they do not replace traditional delivery for every audience.

Printed tickets at the box office

For on-site sales, your team can issue tickets directly at the box office. The online shop and box office use the same availability, helping prevent seats and quotas from being sold twice.

Guest lists, complimentary tickets and invitations

Not every visitor needs a regular online purchase. Guest lists, complimentary tickets, partner quotas and invitations can also be part of the entrance workflow. The important part is giving your team one clear and current overview on event day.

One QR code for reliable entrance control

Regardless of the ticket format, its unique code is checked at the entrance. A ticket that has already been used can be detected, and scanned visitors are included in attendance figures. This keeps admission manageable even when tickets were sold through several channels.

Which ticket formats should organizers offer?

For most events, PDF delivery by email is a reliable foundation. Wallet tickets add convenience, while printed box-office tickets support on-site sales. The most important choice is not one single format, but shared availability and one entrance-control process.